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Frequently Asked Questions

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How do I get a tutor?
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How do I get started?
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What can I get help with?
Do I have to stay for the whole 2 hour session?
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What's the minimum time to work with a tutor?
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Can I work with the same tutor again?

You will need a Laptop/Notebook/Tablet/IPad or optionally Mobile Phone.

 

Come along to one of our sessions and introduce yourself. It's as easy as that!

A tutor will always try to resolve your issue or work with you until you have learnt what is required. But it might not always be the same tutor is available. 

We aim to tailor sessions to suite your needs.

 

The sessions are very informal to help you make use of the Internet and your equipment at a pace you are most relaxed with.

Tutors are allocated each week at the start of the session.

Tutors aim to spend as much time as necessary with a member depending on how many members are there and the number of tutors available that day.

 

You may find you spend time with 1 or 2 tutors and in addition have some free time without a tutor.

We are an informal voluntary group charging a fixed nominal fee and are happy for members to arrive or leave during the sesssion. 

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